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KB115 – New Employee Request Process

by kelleybrothersit_ng5ey4 | Aug 3, 2026 | General, Knowledge base

Overview Submitting complete employee information helps ensure timely account and device configuration. Information Needed Please provide: Employee name Job title Start date Department Manager Required email address Required software access Device requirements...

KB114 – I Clicked a Suspicious Link. What Should I Do?

by kelleybrothersit_ng5ey4 | Aug 3, 2026 | cybersecurity, Knowledge base

Stay Calm Not every accidental click results in a security incident, but immediate action is important. Follow These Steps Stop interacting with the website. Do not enter passwords or personal information. Disconnect from the network if instructed by support. Contact...

KB113 – How to Identify a Phishing Email

by kelleybrothersit_ng5ey4 | Aug 3, 2026 | cybersecurity, Knowledge base

Overview Phishing emails attempt to trick users into revealing passwords, financial information, or other sensitive data. Common Warning Signs Be cautious if an email: Creates a sense of urgency Requests passwords Requests payment information Contains unexpected...

KB112 – Set Up Outlook on Android

by kelleybrothersit_ng5ey4 | Aug 3, 2026 | Knowledge base, M365

Overview Microsoft Authenticator provides an additional layer of security for your Microsoft 365 account through Multi-Factor Authentication (MFA). Setup Instructions Install Microsoft Authenticator from the App Store or Google Play Store. Open the Microsoft...

KB111 – Set Up Microsoft 365 Email in Apple Mail on iPhone

by kelleybrothersit_ng5ey4 | Aug 3, 2026 | Knowledge base, M365

Overview While Microsoft Outlook is recommended, Microsoft 365 email can also be configured within Apple’s Mail application. Setup Instructions Open Settings. Select Apps > Mail > Mail Accounts. Tap Add Account. Choose Microsoft Exchange. Enter your...
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Recent Posts

  • KB115 – New Employee Request Process
  • KB114 – I Clicked a Suspicious Link. What Should I Do?
  • KB113 – How to Identify a Phishing Email
  • KB112 – Set Up Outlook on Android
  • KB111 – Set Up Microsoft 365 Email in Apple Mail on iPhone

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